Last updated: 12/15/2025
VelociFuel (“Ve/lociFuel,” “we,” “us,” or /“our”) operates the VelociFuel website and the VelociFuel mobile application (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.
By accessing or using VelociFuel, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and payment information
- Vehicle information (such as fuel type or service details)
- Service address or delivery location
- Account login information
Location Information
- Approximate or precise location data used solely to:
- Deliver fuel services
- Verify service availability
- Improve routing and service accuracy
Location data is only collected while using the app or placing a service request.
Automatically Collected Information
- IP address
- Device type, operating system, and browser
- App usage data and interactions
- Pages viewed and time spent within the Services
- Referring URLs
2. How We Use Your Information
VelociFuel uses your information to:
- Provide on-demand fuel delivery services
- Process payments and transactions
- Schedule, fulfill, and manage service requests
- Communicate service updates, confirmations, and support messages
- Improve app functionality, performance, and customer experience
- Comply with legal, regulatory, and safety requirements
- Prevent fraud and unauthorized use
3. Payments
VelociFuel uses third-party payment processors to handle transactions securely. VelociFuel does not store full credit or debit card numbers. Payment information is processed according to the payment provider’s security and privacy standards.
4. Cookies & Tracking Technologies
We may use cookies, SDKs, and similar technologies to:
- Enable core functionality
- Understand usage trends
- Improve performance and user experience
You may disable cookies through your browser or device settings, though some features may be limited.
5. Sharing Your Information
We do not sell your personal information.
We may share information only with:
- Service providers who assist in operating VelociFuel (e.g., hosting, analytics, payment processing)
- Delivery personnel strictly for service fulfillment
- Legal authorities when required by law or to protect rights, safety, or property
- Business successors in the event of a merger, sale, or transfer of assets
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or deletion of your data
- Opt out of promotional communications
- Request information about how your data is used
Requests can be made using the contact information below.
8. Age Restriction
VelociFuel Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.
9. Third-Party Links
Our Services may contain links to third-party websites or services. VelociFuel is not responsible for the privacy practices or content of those third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised “Last updated” date. Continued use of VelociFuel after changes constitutes acceptance of the updated policy.
