Last Updated: 02/27/2026

VelociFuel (“VelociFuel,” “we,” “us,” or “our”) operates the VelociFuel website and mobile application (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

By accessing or using the Services, you agree to this Privacy Policy.

We collect information that you voluntarily provide when creating an account or requesting fuel services, including:

• Full name
   
• Email address
   
• Mobile phone number
   
• Billing and payment information
   
• Vehicle information (fuel type, service details)
   
• Service address or delivery location
   
• Account login credentials
   

We collect approximate or precise location data only when you are actively using the app or placing a service request. Location data is used solely to:

• Deliver fuel services
   
• Verify service availability
   
• Improve routing accuracy
   

Location data is not collected when the app is closed.

When you use our Services, we may automatically collect:

• IP address
   
• Device type and operating system
   
• App usage activity
   
• Pages viewed and time spent
   
• Referring URLs
   

We use collected information to:

• Provide and manage fuel delivery services
   
• Process payments and transactions
   
• Send service confirmations and delivery updates
   
• Respond to customer service inquiries
   
• Improve performance and user experience
   
• Comply with legal and regulatory requirements
   
• Prevent fraud or unauthorized activity
   

By providing your mobile phone number and opting in through our app or website, you consent to receive SMS text messages from VelociFuel regarding:

• Service confirmations
   
• Delivery updates
   
• Account notifications
   
• Customer support responses
   

Message frequency may vary depending on your service activity.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us at the email below.

Your consent to receive SMS messages is not a condition of purchase.

VelociFuel uses third-party messaging providers to deliver SMS communications securely.

VelociFuel uses third-party payment processors to securely handle transactions. We do not store full credit or debit card numbers on our servers. Payment data is processed in accordance with the provider’s security and privacy policies.

We may use cookies, SDKs, and similar technologies to:

• Enable core app functionality
   
• Analyze usage trends
   
• Improve performance
   

You may disable cookies through your device settings, though certain features may not function properly.

We do not sell your personal information.

We may share your information with:

• Service providers assisting with hosting, payments, analytics, and messaging
   
• Delivery personnel strictly for service fulfillment
   
• Legal authorities if required by law
   
• Business successors in the event of a merger or acquisition
   

All service providers are contractually obligated to safeguard your information.

We retain personal information only as long as necessary to:

• Provide services
   
• Comply with legal obligations
   
• Resolve disputes
   
• Enforce agreements
   

When information is no longer required, it is securely deleted or anonymized.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take appropriate security measures, no system is completely secure.

Depending on your jurisdiction, you may have the right to:

• Access your personal information
   
• Request correction or deletion
   
• Opt out of promotional communications
   
• Request information about how your data is used
   

Requests may be submitted using the contact information below.

VelociFuel Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of the Services after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or our data practices, please contact:

VelociFuel
Valdosta, Georgia, United States
Email: support@velocifuel.com

✅ Explicit SMS consent language
✅ STOP / HELP instructions
✅ Message & data rate disclosure
✅ Consent not condition of purchase
✅ Third-party messaging disclosure
✅ Retention section
✅ Clear contact info
✅ No generic placeholder language